POLICIES

ALL ITEMS ARE MADE TO ORDER
This is a custom-made item and requires up to 3-5 business days for production. Please note that the chosen shipping method ONLY covers the shipping duration. Local pickup orders are done between the 3-5 business day production. Since every piece is unique, expect slight variations. For any custom inquiries or requests, feel free to reach out to us.

Tracking
Once your order has been shipped, you will receive a tracking number via email. This tracking number will allow you to track your package and monitor its progress until it reaches your doorstep. If you have any questions or concerns about your order, please don't hesitate to contact us. We're always here to help

REFUND/ EXCHANGE: All sales are final. By placing an order on Clouded you agree and understand that you cannot modify, change, or request a refund. 

However, if you encounter any quality issues, please contact me for assistance. It is my top priority that you are satisfied with your purchase.

CANCELATIONS: Orders can not be canceled once placed.